Orders may be placed preferably via our webshop, by e-mail or fax (+49. 89. 124 148 811).
Products are delivered promptly. Products are shipped at room temperature.
Purchase orders are welcome. See also guidelines for shipping and handling costs. If your organisation resides in a country which is a member of the European Community, please indicate your VAT no.

Please provide the following information on your order:

• ChromoTek customer number (if known)
• Purchaser's name and department
• End users's name and department
• telephone number of recipient
• Invoice address
• Delivery address
• Quantity and size of the product

Shipping and handling is free of charge for all orders placed through our Webshop. For all other orders, the shipping and handling costs are added to the invoice. If you wish to use your own freight agent's account, please indicate the account number on your order.
Shipping conditions are Ex Works (EXW).

Nano-Traps, Nano-Boosters/Nano-Labels, Plasmids will be shipped at ambient temperature. Conventional antibodies will be shipped on blue ice. Cell lines will be shipped on dry ice.