How to order
Directly go to webshop.
First time customers may order a test sample.
Here you can download our Order information. Please contact us to request details for ordering, pricing and shipping.
Orders may be placed preferably via our webshop, by e-mail or fax (+49. 89. 124 148 811).
Products are delivered promptly. Products are shipped at room temperature.
Purchase orders are welcome. See also guidelines for shipping and handling costs. If your organisation resides in a country which is a member of the European Community, please indicate your VAT no.
Please provide the following information on your order:
- ChromoTek customer number (if known)
- Purchaser's name and department
- End users's name and department
- telephone number of recipient
- Invoice address
- Delivery address
- Quantity and size of the product
Shipping
Shipping and handling is free of charge for all orders placed through our Webshop. For all other orders, the shipping and handling costs are added to the invoice. If you wish to use your own freight agent's account, please indicate the account number on your order.
Shipping conditions are Ex Works (EXW).
Standard | Kit | + Blue Ice | + Dry Ice | |
---|---|---|---|---|
Germany | 10 EUR | 15 EUR | + 15 EUR | + 30 EUR |
EU | 15 EUR | 40 EUR | + 15 EUR | + 30 EUR |
Non-EU | 40 EUR | 55 EUR | + 15 EUR | + 30 EUR |
Australia | 55 EUR | 90 EUR | + 15 EUR | + 30 EUR |
USA | 55 USD | 75 USD | + 15 USD | + 45 USD |
Nano-Traps, Nano-Boosters/Nano-Labels, Plasmids will be shipped at ambient temperature. Conventional antibodies will be shipped on blue ice. Cell lines will be shipped on dry ice.

Payment
You may pay by invoice, bank transfer, PayPal or Credit Card (Webshop only).
Bank transfer | |
Commerzbank München Leopoldstr. 230 80807 Munich Germany | Account no. 227080900 Sort code/ BLZ: 700 400 41 IBAN: DE53 7004 0041 0227 0809 00 BIC: COBADEFFXXX |
ChromoTek's VAT no: DE 815 015 038 |
Please indicate the invoice no. on your payment.
Our invoices are issued in EURO. For your reference, there is an online currency converter at http://www.oanda.com/currency/converter/ showing the daily exchange rates.